faq

Frequently Asked Questions

Forgot cPANEL Password

Please follow the following steps to reset and recover your cPanel password, for your hosting account: 

Step 1 - Access www.solindo.com/client and use your email that you signed up, or that we have on file. If you cannot remember your password, use the "Request a Password Reset" and the billing system will email you your new password to your email address that we have on file. 

Step 2 - Click the "View" link next to "Number of Products/Services:". 

Step 3 - Then click the "View Details" on the right hand side of that screen. 

Step 4 - Then click "Change Password". 

Step 5 - Then add your new password, confirm your new password and click "Save Changes". 

You have now successfully reset your password for your cPanel hosting account access. If you have any issues with this process, please contact the billing team on billing@solindo.com

You Need More Support ?

If you need us, we are always here. Whatever your problem related to your hosting, please contact us at support@solindohost.com.

24/7 Support Tickets

Drop us your email problem and our support ticket will respond you within 10 minutes

Call Center

+62.31.567.4WEB 
 

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