The following manual is designed to familiarize new users with the cPanel interface and to provide extra knowledge for current users. This manual will focus on the tasks involved with putting together, and maintaining a web site.

There are many terms and abbreviations in this manual that may be unfamiliar to you if you are new to web hosting. You can find information about the terms and abbreviations in this manual by searching for them on a search engine such as google.

To move from one section to another, use the list on the left side of your screen. Click on a section to reveal the tasks associated with that part of cPanel. Click on a subsection name to see a description of the subsection and the tasks associated with that subsection.

This manual is arranged to mirror the sections of your cPanel interface and therefore is not arranged by specific tasks. To search for a specific tasks that you would like information about, Use either Index or Search at the top of your screen. For example, if you wish to find out how to add a nameserver, click on Search , type in add nameserver in the blank field and then click on GO.

Overview
Your contact information allows the server or server owner to contact you when there are any changes to your account.

Steps

1. To access Contact Email Address Setup click on Please update your contact information here. on the main screen of your cPanel interface.
   
2. Enter the email address you wish to be contacted through in the blank field next to Contact Email:
   
3. Click on Save Email to save this address.

Overview
The Addon Domain Maintenance menu allows you to remove addon domains from your account. This will not remove the subdomain that the addon domain points to.

Steps

1. To access the Addon Domain Maintenance menu, click on the icon above the words Addon Domains on the main screen of your cPanel interface.
   
2. Select the addon domain you wish to remove from the drop box next to Remove Addon Domain
   
3. Click on Delete Domain!

Overview
The Agora Shopping Cart is a fully featured shopping cart that can be installed with the click of a button. The product is fully documented at the Interchange site - please refer to the Agora web site if you have any questions about using the shopping cart.

Steps

1. To access Agora Cart Setup, click on the icon above the words Agora Shopping Cart on the main screen of your cPanel interface.
   
2. Enter the username of the user you wish to administrate your cart in the blank field next to Admin User:
   
3. Enter the administrator's password in the blank field next to Admin Password:
   
4. Enter the url you wish to install the cart to in the blank field next to Install the cart at this url:
   
5. Click on Install to set up the shopping cart.
   

Troubleshooting
To modify your cart, click on its name under Modify an existing Cart, and login with the administrator's username and password.

Overview
Apache handlers allow you to control what Apache will do with certain file types. When Apache sees a file, it has an action built in for that file type, and will perform that action. If you wish Apache to do a different action, you will need to make a handler to tell Apache to perform that action. For example, if you use a file type that requires a special service to run it, such as a movie file (.mpg) that you wish to run through a specific streaming server, you need to tell Apache to treat these files differently.

Steps

1. To access Apache Handlers, click on the icon above the words Apache Handlers on the main screen of your cPanel interface.
   
2. Enter the extension(s) you wish to associate with the service that they will be using in the blank field below extension(s).
   
3. Enter the service you wish to have handle the filetype(s) in the blank field below Handler, and click on Add. 

NOTE: The new handler should appear under User Defined Handlers.

Troubleshooting
Make sure that the handler you wish to use is installed on the server that your web site is on.

Overview
If you no longer need a special action for the file types you have specified, you can remove the handlers you have created with the Apache handlers menu

Steps

1. To access Apache Handlers, click on the icon above the words Apache Handlers on the main screen of your cPanel interface.
   
2. Select the handler you wish to remove from the drop box, and click on Delete.
   

NOTE: The following will appear (except .extension will be the file extension that was being handled) :

Handler Removed
The handler for .extension has been removed.

Troubleshooting
If files with special handlers are not opening properly, try removing their handlers and recreating them.

Overview
A full backup will backup all files needed to restore your account if it is corrupted, deleted, or moved to another server. Generating a full backup and saving it to a remote location can be a very safe move in case of problems with your account.

Steps

1. To access the Backup Menu, click on the icon above the words Backup on the main screen of your cPanel interface.
   
2. Click on Generate/Download a Full Backup
   
3. Select the destination you wish to save the backup to from the drop box next to Backup Destination:
   
4. Enter your email address in the field next to Email Address:. An email will be sent to this address when the backup is completed.
   
5. If you are backing up to a remote server, place the server's name, your username, and your password on that server in the appropriate fields.
   
6. Click on Generate Backup to start the backup process.
   

Troubleshooting
When backing up to a remote server, make sure you have properly entered the servername, your username on that server, and your password for that account.

Overview
You can use the Backup Menu to download any automatic backups that have been created by your server administrator.

Steps

1. To access the Backup Menu, click on the icon above the words Backup on the main screen of your cPanel interface.
   
2. Click on the Daily, Weekly, or Monthly to select the type of automatic backup you wish to download.
   
3. Save the backup file to your computer.

Overview
This function will allow you to download all of the files in your home directory. This can be useful to backup the html side of your site. However, it will not backup DNS, mySQL, or other system files and settings.

Steps

1. To access the Backup Menu, click on the icon above the words Backup on the main screen of your cPanel interface.
   
2. Click on download a home directory Backup 3 Save the file to your computer.
   

Troubleshooting
Make sure to use a zip program that is compatible with .tar.gz files when unzipping, and zipping the archive or the archive may not work properly.

Overview
This function will allow you to download all MySQL databases that are a part of your account. As these databases change frequently, you may require to download them more often than the files in your /home directory.

Steps

1. To access the Backup Menu, click on the icon above the words Backup on the main screen of your cPanel interface.
   
2. Click on the name of the database you wish to download below the words Download a MySQL Database Backup
   
3. Save the file to your computer.
   

Troubleshooting
Make sure to use a zip program that is compatible with .gz files when unzipping, and zipping the archive or the archive may not work properly.

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